Notes and thoughts from the work.

22 Apr 2026

The quietest automations are the most valuable

The flashy demos rarely survive contact with a real ops team. The ones that stick share three boring traits.

Operations · 6 min

→

30 Mar 2026

Tool stacks and the rule of seven

Most teams of 20 are paying for 40+ SaaS tools. Here is how I get that number back under control without a six-month migration.

Systems · 4 min

→

08 Mar 2026

Treat LLMs like junior analysts, not senior engineers

A small mental model shift fixes most of the failure modes I see when teams try to put language models into production.

AI · 8 min

→

14 Feb 2026

Why I stopped using Zapier for everything

It is still the right starting point. It is rarely the right finishing point, and I have learned to be honest about that earlier.

Tools · 5 min

→

19 Jan 2026

A quarterly ops review template I actually use

Four questions, one page. It is not clever, but it has caught more drift than any dashboard I have built.

Operations · 3 min

→

02 Dec 2025

On saying no to dashboards

The request is almost never actually for a dashboard. Find the decision underneath it.

Systems · 4 min

→