Notes and thoughts from the work.

21 Jul 2026

How Much Time Can Automation Save a 20-Person Team? (Worked Example)

A three-minute task repeated twelve times a day costs a UK SMB roughly £3,000 a year per person. Here is the arithmetic, and how to find yours.

Cost-Savings · 10 mins

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22 Jul 2026

The request is almost never for a dashboard

Most dashboard requests are really requests for a decision to be made without you. Here is how to tell the difference before you pay for the wrong build.

Right Tooling · 10 mins

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23 Jul 2026

What cutting 70% of manual logistics work actually involved

A step-by-step breakdown of removing 70% of manual logistics coordination: what changed, what it saved, and the 30% that stayed manual on purpose.

Optimising for Manual Data Entry · 10 mins

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28 Jul 2026

What Does It Actually Cost to Automate Admin for a Small Lettings Agency?

Real price ranges, payback periods and the three factors that actually drive cost when a UK lettings agency automates its admin — plus when it is too early to bother.

Cost-Savings · 7 mins

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29 Jul 2026

Where AI Actually Belongs in a Business Process (and Where It Will Cost You)

A working rule for where language models belong in an automated process, where they must not go, and the five questions to ask any vendor selling you an AI agent.

AI · 7 mins

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30 Jul 2026

The True Cost of Re-Typing Data Between Your CRM and Your Accounting Tool

A method for pricing manual data re-entry between your CRM and accounting system, with real numbers from UK SMB engagements — and when integration is not the answer.

Cost-Savings · 7 mins

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11 Aug 2026

How Much Does Business Process Automation Cost for a UK SMB?

Automations are often cheaper than hiring

Cost-Savings · 10 mins

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12 Aug 2026

How Much Should a UK Small Business Budget for Automation?

What do you get out of an automation project?

Automation Budgeting · 7 mins

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18 Aug 2026

Can Automation Handle Ecommerce Order Fulfilment Without Errors?

What are some of the added benefits from building an automation into your processes?

Added Benefits · 10 mins

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