BRISTOL, UK · REMOTE, WORLDWIDE/Open to one engagement from June

Your team is doing work a system should be doing.

I’m Tristan Hoang, a senior software engineer who builds the quiet infrastructure that takes repetitive, margin-eating work off your team’s plate. Eight years of distributed-systems engineering, delivered solo, accountable to you by name. Not a junior in an agency, not a no-code template that breaks in month three. The result is simple: your people stop doing admin and start compounding your competitive advantage.

8 yrs
senior engineering depth, not generalist tooling
12
engagements delivered end-to-end
1
point of accountability: the person who scopes it is the person who builds it
2 wks
typical lead time, no agency queue
About · A03
Portrait of Tristan Hoang
Portrait · 4:5
AMSTERDAM, NL · EST. 2022

The inefficiency is already costing you. I just make it visible, then I remove it.

Most consultants add a layer of cost. I do the opposite. I find the money already leaking out of your operation, hidden in manual processes, duplicated work, and systems that don’t talk to each other. Then I engineer it out for good.

What that does to your margin, over three horizons:

  • Short run (weeks): the most painful repetitive task is automated, documented and handed over. Hours come back immediately.
  • Medium run (months): your tools start talking to each other. Swivel-chair work disappears, and the time you recover gets reinvested into revenue, not upkeep.
  • Long run (compounding): you've scaled output without scaling headcount or overhead. Every efficiency I build keeps paying out long after the invoice is settled.

No lengthy engagements. No astronomical fees. Just concrete improvements to your bottom line that pay for themselves, and a senior engineer on the other end who’s done this for ambitious European startups and scale-ups before doing it for you.

Practice
Consultancy · Freelance.
Working with
Teams of any size but ideally up to 200.
Engagement min.
Just 1 day.
Languages
English
Tools I keep on hand
Model Context Protocol & LLMs (MCP & AI) · n8n · HubSpot/Pipedrive · Airtable · Xero/QuickBooks · Notion · GCP · AWS · Gmail/Outlook (Microsoft 365) · WhatsApp Business API/Twilio · Slack/Microsoft Teams · Salesforce · Shopify/WooCommerce · Trello/Monday.com/ClickUp · Java SDK
Q3 2026 · UPDATED QUARTERLY
  • ·Adding value to the products/services I have on offer.
  • ·Building out a small evaluation harness for LLM operations workflows in spare hours.
  • ·Open to new In Person or Remote Workflow Audits from Q2 2026.
Why me · A04

You’re not hiring a freelancer. You’re hiring the engineer who’ll own it.

Most automation help falls into two camps: agencies that bill you for overhead and hand the work to a junior, or no-code generalists who wire up a template that breaks the first time reality doesn’t match the demo. I’m neither.

01
Senior engineering depth
8+ years in distributed systems and algorithms. The hard, durable problems are the ones I’m built for, not the ones I avoid.
02
One named point of accountability
The person who scopes your work is the person who builds it and the person you call. No handoff, no offshore leverage, no “let me check with the team.”
03
Low overhead, passed to you
No agency floor to feed, so your spend goes into the work, not the building it’s done in.
04
Delivered like a grown-up business
Clear contracts, a Data Processing Agreement, and monitoring after launch so what I build keeps working when I’m not looking at it.
Services · A05

Four ways I show up.

Most engagements blend two of these. I’ll tell you in the first call which mix actually fits your situation, and when none of them do.

Deliverables
  • 01Process audit
  • 02n8n / Make / Zapier builds
  • 03Custom Python services
  • 04Handover documentation
Typical duration
2–5 days
Deliverables
  • 01Stack mapping
  • 02Integration design
  • 03Migration plan
  • 04Quarterly review
Typical duration
4–8 weeks
Deliverables
  • 01Use-case workshop
  • 02Prototype
  • 03Production rollout
  • 04Evaluation harness
Typical duration
3–6 weeks
Deliverables
  • 01Weekly working sessions
  • 02Roadmap ownership
  • 03Vendor management
  • 04Async reporting
Typical duration
Ongoing, 1–3 days/wk
Selected work · A06

Three engagements from the last twenty-four months.

Case 01 / Retail & Logistics
IKEA (Dutch/European Service Office)

Days of repetitive work, gone, reinvested into work that moves the operation.

Internal logistics tools weren’t talking to each other, so people filled the gap by hand. I built a mobile app that aggregated and visualised the data in near real-time.

−70%
manual labour hours
Case 02 / Bike Leasing (European scale)
Swapfiets

No single source of truth for what needed doing now. I built one.

The team stopped reacting late and started getting ahead of demand.

faster spike-response times
Case 03 / Opticians
Ace & Tate

A referral process carrying small, invisible delays at every step.

Trivial once, compounding across every referral, every day, for as long as the system runs.

11 min
saved per referral
Journal · A08

Notes and thoughts from the work.

The three most recent entries. The full journal holds every post, filterable by topic.

11 Aug 2026
How Much Does Business Process Automation Cost for a UK SMB?
Automations are often cheaper than hiring
Cost-Savings · 10 mins
12 Aug 2026
How Much Should a UK Small Business Budget for Automation?
What do you get out of an automation project?
Automation Budgeting · 7 mins
18 Aug 2026
Can Automation Handle Ecommerce Order Fulfilment Without Errors?
What are some of the added benefits from building an automation into your processes?
Added Benefits · 10 mins
Read all posts →
Get in touch · A09

Every week you wait, the leak keeps running.

The inefficiency costing you today doesn’t pause while you think about it; it compounds. The good news: the first conversation is short, free, and clarifying. Tell me about the team, the workflow that’s bothering you most, and any constraint I should know about. I read every note personally and reply within two working days, because the person you email is the person who’ll do the work.

Email
trist@tristanhoang.co.uk
Calendar
LinkedIn
linkedin.com/in/dhoang-creator
Based in
Bristol, UK · GMT